Privacy Policy
Effective date, March 31, 2026
ALFA Movers LLC, trading as Alfa Movers, respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you visit or use https://www.alfamovers.com, contact us, request a quotation, or communicate with us through our website, phone, email, or WhatsApp.
Who we are
ALFA Movers LLC
Owner, Muhammad S Hussain
Website, https://www.alfamovers.com
Email, support@alfamovers.com
Phone and WhatsApp, +971 50 1873005
Address, Office 201, Sheikha Amna Obaid Building, Frij Murar, Deira, Dubai, United Arab Emirates
For any privacy related request, including access, correction, deletion, or objection requests, please contact us at support@alfamovers.com.
What information we collect
We may collect the following categories of personal data when you use our website or contact us.
Your name.
Your phone number.
Your email address.
Your pickup and delivery details.
Your moving requirements, including date, location, service type, and any information you include in your message.
Technical information such as IP address, browser type, device information, pages visited, referral source, and general usage data collected through cookies and analytics tools, where applicable and permitted by your consent choices.
If you contact us by phone, WhatsApp, or email, we may also keep a record of that communication and any information you provide during the discussion.
How we collect your information
We collect information directly from you when you submit a form on our website, including through pages such as our contact page and quotation page, when you call us, when you email us, or when you contact us on WhatsApp.
We may also collect certain technical and usage information automatically through cookies, consent tools, analytics tools, server logs, and similar technologies when you visit our website.
Why we use your information
We use personal data for the following purposes.
To respond to your inquiries.
To prepare and provide quotations.
To arrange, manage, and follow up on moving related services.
To communicate with you about your request.
To improve our website, services, and customer experience.
To maintain website security, detect abuse, and prevent unauthorized activity.
To comply with legal, regulatory, administrative, and record keeping obligations.
We do not use your data for email marketing campaigns, newsletters, or promotional mailing lists.
Legal basis and consent
Where required, we rely on your consent for non essential cookies and analytics tracking. We also process personal data when it is necessary to respond to your request, provide our services, protect our legitimate business interests, maintain website security, or comply with applicable legal obligations.
You may withdraw cookie consent at any time through the consent options made available on the website.
Contact forms and quote requests
When you submit a request through our website, we collect the information you choose to provide so we can respond to you and assist with your moving inquiry.
This may include your contact details, service requirements, preferred dates, locations, and any message or instructions you include.
We use this information only for customer service, quotation, booking related communication, operational follow up, and internal record keeping connected with your request.
Phone calls and WhatsApp
Our website may provide click to call and WhatsApp contact options for your convenience.
If you choose to contact us by phone or WhatsApp, your communication will be handled through those services. Your use of WhatsApp is also subject to WhatsApp’s own privacy practices and terms. We recommend reviewing their policies before sharing sensitive information through that platform.
Cookies and similar technologies
Our website uses cookies and similar technologies to support core site functions, remember consent preferences, improve performance, and understand how visitors use the website.
These cookies may include essential cookies that are required for the website to function properly, and analytics cookies that help us understand website traffic and usage patterns.
Because you have implemented a custom consent solution, non essential cookies should only be used according to the preferences selected by the visitor. Visitors can manage their cookie choices through the consent options available on the site and can also control cookies through browser settings.
Disabling some cookies may affect certain website features or functionality.
Analytics
We use Google Analytics to understand how visitors use our website, measure page performance, and improve the user experience. Google Analytics may collect information such as IP related data, device type, browser details, approximate location, referral data, and on site activity.
We use analytics in line with the consent choices made by visitors through our consent mechanism.
Analytics data is retained for the period configured in our analytics settings and only as long as reasonably necessary for reporting, improvement, and business analysis. Where applicable, we may use available analytics controls to honor valid deletion requests.
Social media and external links
Our website may contain links to our social media profiles and other third party websites, including the following.
Facebook: https://facebook.com/moversindubai
X: https://x.com/alfamoversdubai
WhatsApp: https://wa.me/971501873005
Google Business Profile: https://goo.gl/maps/a7HhCP42vZGtnup59
If you click any external link, you will leave our website and the third party platform may collect data according to its own privacy policy. We are not responsible for the privacy practices of third party websites, apps, or platforms.
Embedded content and third party services
Some website pages may include or link to third party content or services. If third party content is embedded or loaded on a page, those providers may collect technical information about your interaction with that content in the same way as if you visited their website directly.
We limit third party integrations where reasonably possible, but some technical service providers may process data on our behalf in order to help us operate, secure, or improve the website.
How we share your information
We do not sell your personal data.
We do not rent or trade your personal data to third parties for their own marketing.
We may share limited personal data only when necessary with trusted service providers that help us operate our website and business, such as website hosting providers, technical support providers, analytics providers, security or spam prevention providers, and communication or infrastructure providers, but only to the extent reasonably necessary for those services.
We may also disclose information if required by law, regulation, court order, legal process, or governmental authority, or when necessary to establish, exercise, or defend legal claims.
International data transfers
Some service providers we use may process or store information outside the United Arab Emirates. By using the website and submitting your information, you understand that data may be processed in other countries where our service providers operate, subject to applicable safeguards and contractual or technical protections where appropriate.
How long we keep your information
We keep personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to your inquiry, provide services, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations.
Inquiry and quote request records may be kept for internal follow up, customer service, operational records, and legal or administrative purposes.
Email communications may be retained as part of our normal business correspondence records.
Analytics data may be retained according to the settings configured in Google Analytics.
Technical logs, security records, and backup copies may remain for a limited period where needed for security, continuity, troubleshooting, and legal compliance.
When we no longer need personal data, we will delete it, anonymize it, or securely limit its use, subject to applicable law and legitimate business requirements.
Data security
We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
However, no method of transmission over the internet and no electronic storage system is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.
Your rights
Subject to applicable law, you may have the right to request access to personal data we hold about you, request correction of inaccurate data, request deletion of data, request restriction or objection to certain processing, and withdraw consent where processing depends on consent.
To make a privacy related request, please email support@alfamovers.com.
For your protection, we may ask you to verify your identity before we process your request. We may also keep certain information where required for legal, administrative, security, fraud prevention, or record keeping purposes.
Children’s privacy
Our website and services are intended for adults seeking moving and relocation services. We do not knowingly collect personal data from children under the age of 18. If you believe a child has provided personal data to us, please contact us and we will take appropriate steps to review and remove the information where applicable.
Public comments and user accounts
Our website is not intended to provide public user accounts, public customer dashboards, or public commenting features for visitors. If such features are added in the future, this Privacy Policy may be updated to reflect any related data processing.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, our services, legal requirements, or our data practices. When we make changes, we will update the effective date at the top of this page. Your continued use of the website after any update means you accept the revised Privacy Policy to the extent permitted by law.
Contact us
If you have any question about this Privacy Policy or how we handle personal data, please contact us.
ALFA Movers LLC
support@alfamovers.com
+971 50 1873005
Office 201, Sheikha Amna Obaid Building, Frij Murar, Deira, Dubai, United Arab Emirates
One important correction. The sentence, “we don’t share user or clients data,” should not appear anywhere on the page in that exact absolute form, because your site uses Google Analytics and basic website infrastructure, which means limited data may still be processed by service providers. The version above says this accurately without weakening trust.