Terms and Conditions
Effective date, March 31, 2026
Welcome to Alfa Movers. These Terms and Conditions govern your use of our website, https://www.alfamovers.com, and any inquiry, quotation request, contact request, or communication made through this website.
This website is owned and operated by ALFA Movers LLC.
Owner: Muhammad S Hussain
Business name: ALFA Movers LLC
Website: https://www.alfamovers.com
Email: support@alfamovers.com
Phone and WhatsApp: +971 50 1873005
Address: Office 201, Sheikha Amna Obaid Building, Frij Murar, Deira, Dubai, United Arab Emirates
By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use this website.
1. Use of the Website
This website is provided for general information about our moving, packing, relocation, and related services in the United Arab Emirates, and for enabling potential customers to contact us, request quotations, and learn more about our services.
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others, restrict or inhibit anyone else’s use of the website, or damage, disable, or impair the website or its functionality.
You must not:
- Use this website for any fraudulent, unlawful, abusive, or misleading purpose.
- Attempt to gain unauthorized access to the website, hosting environment, server, admin area, or connected systems.
- Upload, submit, or transmit malicious code, spam, or harmful material.
- Use automated tools, bots, scrapers, or similar methods to copy, extract, or interfere with website content or performance without our written permission.
- Misrepresent your identity, contact details, or service requirements when submitting an inquiry or quotation request.
2. Services and Website Information
We make reasonable efforts to ensure that the information on this website is accurate and up to date. However, all website content is provided for general informational purposes only and may be changed, updated, suspended, or removed at any time without prior notice.
Descriptions of services on this website do not constitute a binding offer, guarantee of availability, or final service commitment unless confirmed by us in writing.
Service availability may vary depending on date, timing, location, access conditions, building rules, staffing, vehicle availability, and other operational considerations.
3. Quotations and Inquiries
Any quotation, estimate, call back request, WhatsApp inquiry, or form submission made through this website is treated as an inquiry only unless and until confirmed by us.
Submitting a form on this website does not create a binding contract and does not guarantee service availability, booking confirmation, or fixed pricing.
Any quotation or estimate provided through the website, phone, email, or WhatsApp may be based on the information supplied by the customer at the time of inquiry. Final pricing may change if the actual scope of work differs from the information originally provided, including but not limited to:
- Additional items not disclosed during the inquiry stage.
- Different pickup or delivery access conditions.
- Unexpected stairs, lifts, long carry distances, or building restrictions.
- Changes in move date, time, manpower requirement, packing scope, or service type.
- Additional dismantling, packing, assembly, storage, or special handling requirements.
We reserve the right to refuse, revise, or withdraw any quotation or booking request at our discretion before final confirmation.
4. No Online Payments Through the Website
This website does not currently process online payments. Any payment arrangements, if applicable, are handled separately outside the website and according to the terms agreed between Alfa Movers and the customer.
Any reference on the website to pricing, quotations, or service charges is for informational or inquiry purposes only unless expressly confirmed by us in writing.
5. Customer Responsibilities
When submitting an inquiry or requesting a quotation, you agree to provide accurate, complete, and truthful information to the best of your knowledge.
You are responsible for ensuring that:
- The contact information you provide is correct.
- The service details you provide are materially accurate.
- You inform us of any important access restrictions, fragile items, oversized items, special handling requirements, or building rules that may affect the move.
- You do not use the website to submit false, misleading, or unauthorized requests.
6. Booking Confirmation and Separate Service Terms
Use of this website does not by itself create a moving contract. Any actual moving, packing, transport, storage, or relocation service may be subject to separate booking terms, job confirmation details, quotation approvals, invoices, operational conditions, and service specific instructions communicated between Alfa Movers and the customer.
If any separate written quotation, invoice, service confirmation, or service agreement is issued for a specific job, that document may include additional terms that apply to the actual service.
7. Intellectual Property
All content on this website, including but not limited to text, headings, service descriptions, graphics, icons, branding, logos, layout, design elements, images, and compilation of content, is owned by or licensed to ALFA Movers LLC unless otherwise stated.
You may view and use the website for personal, non commercial, and legitimate business inquiry purposes only.
You must not copy, reproduce, republish, distribute, modify, frame, transmit, display, or exploit any part of this website for commercial purposes without our prior written permission.
8. Third Party Links and Platforms
This website may contain links to third party websites or platforms for convenience, including but not limited to:
- X
- Google Business Profile or Google Maps
These third party services are not controlled by us. We are not responsible for the content, availability, privacy practices, terms, or operation of third party websites, apps, or services. Your use of any third party platform is subject to that platform’s own terms and policies.
9. WhatsApp and Phone Contact
For customer convenience, this website may provide click to call and WhatsApp contact options. By choosing to contact us using these methods, you acknowledge that your communication may also be subject to the terms, privacy practices, and technical infrastructure of the relevant telecom, messaging, or application provider.
You should avoid sending highly sensitive personal, financial, or confidential information through unsecured or third party messaging platforms unless necessary and appropriate.
10. Privacy and Cookies
Your use of this website is also subject to our Privacy Policy and Cookie Policy, which explain how we collect, use, and manage personal data, cookies, analytics, and related information.
By using the website and submitting your information, you acknowledge that your data may be processed in accordance with those policies and your consent preferences, where applicable.
11. No Warranties
To the fullest extent permitted by applicable law, this website is provided on an as is and as available basis.
We do not guarantee that:
- The website will always be available, uninterrupted, secure, or error free.
- The website will be free from viruses, malware, or harmful components.
- The content on the website will always be complete, current, or suitable for every specific purpose.
- Any inquiry submitted through the website will be received, accepted, or converted into a booking.
Users are responsible for using appropriate security, browser, and device protections when accessing any website.
12. Limitation of Liability
To the fullest extent permitted by applicable law, ALFA Movers LLC shall not be liable for any direct, indirect, incidental, consequential, special, or punitive loss or damage arising out of or related to:
- Your use of or inability to use the website.
- Errors, omissions, delays, inaccuracies, or interruptions on the website.
- Reliance on website content, service descriptions, or general information.
- Any malware, unauthorized access, or technical issue affecting the website.
- Any third party website, app, platform, or external service linked from this website.
Nothing in these Terms and Conditions excludes liability that cannot lawfully be excluded under applicable law.
13. Indemnity
You agree to indemnify and hold harmless ALFA Movers LLC, its management, staff, service providers, and representatives from and against any claims, losses, liabilities, damages, costs, or expenses arising from your misuse of the website, your breach of these Terms and Conditions, or your violation of any law or the rights of any third party.
14. Suspension or Restriction of Access
We reserve the right to suspend, restrict, or terminate access to all or part of the website at any time, without prior notice, for maintenance, security, operational reasons, legal compliance, or if we believe a user has breached these Terms and Conditions.
15. Changes to the Website and Terms
We may update, change, revise, or replace any part of the website or these Terms and Conditions at any time without prior notice. The latest version published on this page will apply from the effective date shown above.
Your continued use of the website after changes are posted constitutes your acceptance of the updated Terms and Conditions.
16. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws of the United Arab Emirates.
Any dispute arising from or relating to the website or these Terms and Conditions shall be subject to the jurisdiction of the competent courts of Dubai, United Arab Emirates, unless otherwise required by applicable law.
17. Contact Information
If you have any questions about these Terms and Conditions, please contact:
ALFA Movers LLC
Email: support@alfamovers.com
Phone: +971 50 1873005
WhatsApp: +971 50 1873005
Address: Office 201, Sheikha Amna Obaid Building, Frij Murar, Deira, Dubai, United Arab Emirates